RETURN & EXCHANGE POLICY

• Returns & Exchanges can be made within 7 DAYS after item received.
• Returns / Exchanges are strictly reserved for cases of product defects, damages, or mistaken delivery.
• Exchanges of item subject to stock availability.
• Exchanges are strictly allowed only for the same item, colour and size.
• Refund is strictly not allowed only exchange.
• Customers must consult our person-in-charge first (sales team whatsapp 017-7819026) before proceeding with the returns/exchanges.
• Item must be returned in unworn, unwashed, and unaltered condition.

ITEMS ARE NOT ALLOWED TO EXCHANGE

• Item is damaged caused by (torn, stain, wrinkle, smell, cigarette, perfume).
• Item that has been wash, altered and iron. (Shorten / hemmed)
• Item that have stain such as make up stain, food, pen and etc..
• Item defected caused by customer.
• Item with no invoice or purchase receipt.
• Exceed 7 days from date of received item.